
We don’t support file uploads to our servers, so there isn’t a way to install a third-party or custom domain SSL certificate in a Big Cartel shop. What about SSL certificates from my custom domain provider? If you’re seeing a red lock icon and need a hand with troubleshooting, contact us and we can point you in the right direction. This is due to a problem with your custom domain setup, unsecured assets detected in your shop, or the SSL certificate failed to generate. 🔴 Red - your domain is not SSL encrypted.Sit tight while we generate your secure certificate, and it’ll be ready soon. 💛 Yellow - your domain is opted in for SSL.💚 Green - your domain is fully SSL encrypted!.

On the Account page of your admin, you’ll notice a color-coded lock icon next to your custom domain if you’re using one with your shop. Unsecured assets include custom images, Javascript, or CSS you might have added to your theme served over instead of Once you secure your assets, you can contact our support team to get opted in for site-wide SSL, and you’ll be set.


There is one possible exception, however: if your shop has any unsecured assets, we don’t force SSL (except for checkout which is always covered by SSL). Yes! Big Cartel addresses and custom domains connected to Big Cartel shops are fully SSL encrypted from top to bottom. In general, sites covered with SSL protection start with the prefix instead of simply You might also notice a lock icon in the address bar of your browser on SSL-protected sites. SSL, or “secure sockets layer,” is security encryption technology used on lots of websites to prevent bad people on the internet from stealing or intercepting info submitted via online forms.
